Frequently Asked Questions

Q: My dryer vent goes to the roof, will your technician still inspect it and does it cost extra?
A: There is no extra charge with vents going to the roof, and our technicians WILL go to the roof for the inspection and airflow check.


Q: How much do you charge?
A:  For a basic dryer vent cleaning our prices start at $79.00. Please call for an exact price.


Q: What are some of the benefits of having my dryer vent cleaned?
A: A few of the benefits are reduced drying times, reduced risk of a fire, prolong the  life of your dryer, a decrease in your electric bill.


Q: The flexible hose behind my dryer has water in it, is this normal?
A: Typically, this indicates that your dryer vent is completely clogged. When the dryer’s moist air cannot escape it condensates in the hose.


Q: Are you certified?
A: Yes! We have the CDET certification. To learn more about the benefits of having a certified technician at your home you can visit the Chimney Safety Institute of America’s website by clicking here.


 Q: How long does the dryer vent service take?
A:  The service normally takes 45 minutes to an hour.


Q: My dryer is getting very hot, is it supposed to?
A: No, your dryer should only be warm. If it is hot to the touch then it’s most likely not venting properly.


Q: Why does my dryer vent exit on the roof?
A: This is actually very typical for newer homes. For the convenience of the homeowner, the laundry room is placed inside the home compared to being out in the garage, therefore the vent would be placed inside an interior wall and run vertically.


Q: My laundry room gets hot and dusty, why?
A: There could be multiple issues, a disconnected/crushed hose or the vent may need to be cleaned.


Q: My dryer vent is running from one end of the house to the other, can you reroute it?
A: We are able to inspect the system and see if a reroute is possible or offer other options. But with most homes, regular maintenance is all that is needed.


Q: How long does the dryer vent cleaning service take?
A: Normally 45 minutes to 1 hour, extra time may be needed if other issues arise.


Q: Are you licensed and insured?
A: Yes, for our information please call or email us.


Q: I’ve already scheduled with LintSmith, can I run the dryer in the meantime?
A: If your dryer is getting hot and/or taking over a cycle to dry, or an appliance repair technician has informed you to not run the dryer, we strongly advise to refrain from using dryer.


Q: Who will be coming to my house?
A: Our technicians are hand-picked by the owner to offer an exceptional service experience.



Q: What are the benefits of using a all metal semi rigid transition compared to foil ?
A: Semi rigid transition hoses are smoother inside as well as have a diameter of 4″ compared to foil which is only 3.25 when compressed. Semi rigid transitions also are made of aluminum which is fire resistant. Foil transition hoses are cheap and easy to install but are unsafe. Foil hoses are corrugated, which traps lint and slows down airflow. Foil hoses also haves polyester plastic under the foil which is flammable. Using the correct transition is crucial to your dryers performance and safety. By having a LintSmith technician install a semi rigid transition your clothes will dry faster and your vent will have a better airflow for the lint to escape.


Q: My wife/husband thinks we should clean the vent ourselves, why choose you guys?
A: Many times we are called out to remove brushes and homemade tools that break off in the vent system. When a LintSmith technician comes to your home, he will not only clean your vent properly with specialized tools but he will make certain that the dryer is installed properly with the correct transition hose. We use airflow, back pressure, and video inspection equipment to ensure your dryer works awesome!


Q:My Neighbor Tom told me to stick a leaf blower to my dryer vent to clean it out, what do you think?
A:This is a terrible idea. chances are you will have a lint cloud in your laundry room.
The lint sticks to the wall of the pipe so by using a blower you will only blow out what is loose or even clog it up worse.


Q: My dryer vent has a screen covering it, is this correct?
A: NO! not only is covering a dryer vent with a screen a building code issue but it is a fire hazard. The dryer vent should be equipped with backdraft damper which prevent pests.


Q: There are many companies in my area that offer dryer vent cleaning services for a lower price than you guys, what’s the deal?
A: Air duct cleaners, chimney cleaners, carpet cleaners and some appliance repair companies offer this service as an “add on”. These companies typically do not specialize in the service and do not have the advanced equipment nor the knowledge that our technicians provide. Keep in mind, you get what you pay for.